The Local Council Report / Tenant Satisfaction Measures / Repairs backlog ratio · markdown view

Repairs backlog ratio

ratio · constructed · landlord-year

This compares the number of repairs the council completed in a year with the number tenants reported. It shows whether the landlord is keeping up with demand. A ratio around 1 means repairs are being completed about as fast as they come in; below 1 means jobs are piling up into a backlog, so tenants wait longer and longer for their repairs.

Definition

nametsm_repairs_backlog_ratio
dataset10-tenant-satisfaction-measures
kindconstructed
typenumeric (derived)
unitratio
grainlandlord-year
rolefeature
source`Repairs raised / Repairs Calculated Value` (both File 04)
period2024/25 (year to 31 March 2025)
missingnessStock-transfer (LSVT) councils are absent — they own no stock, so absence is structural, not missing data. Only large landlords (1,000+ social homes) report; Files 05/06 list excluded landlords. CH01/CH02 also have `_LCHO`/`_COMB` variants in File 04 — landlords reporting combined tenures carry values in the `_COMB` columns, so check variants before treating a value as missing. Undefined where repairs completed is zero or unreported.
score_noteCompleted-vs-raised balance signals whether the repairs service is keeping up.
peer_groupregistered landlords (RSH-regulated, 1,000+ homes) — not yet scored on the leaderboard

Repairs backlog ratio

Ratio of repairs raised to repairs completed in the year. Values above 1 mean demand outpaced delivery and the year added to work-in-progress (see also Repairs WIP in File 04); persistently high values signal a growing backlog.