When the housing watchdog finds a landlord failed a tenant, it can tell the landlord to pay the tenant money to put things right. This breaks that money down by the type of service that failed — repairs, complaint handling, and so on. It matters because it shows which failures are actually costing residents (and the landlord) the most; a high figure in one category points to where the deepest problems lie.
| name | ho_compensation_by_category |
|---|---|
| dataset | 09-ombudsman-lgsco |
| kind | extracted |
| type | currency |
| unit | GBP/year |
| grain | landlord-year |
| role | feature |
| source | data/housing-ombudsman/Tables-for-landlords-with-individual-performance-reports-2024-25.xlsx, sheet `Table 6`, paired `Order` / `Recommendation` columns per category |
| period | 2024-25 |
| missingness | Table rows exist only for landlords with 5+ findings in 2024-25 — treat absence as missing, not zero. Join to LGSCO/TSM data is by landlord name and lossy (ALMO/association names don't match council names). |
| score_note | Near-duplicate category split of compensation total; sparse cells and threshold-limited coverage. |
| peer_group | registered landlords (RSH-regulated, 1,000+ homes) — not yet scored on the leaderboard |
Compensation sums split by service category and by order versus recommendation. Shows where the money went — which service failures cost the landlord, and how much was mandatory versus advisory.