When the independent housing watchdog finds a landlord at fault, it can issue binding orders — instructions the landlord must carry out, like paying compensation or completing a repair. This counts those orders in a year. A high number means the watchdog repeatedly had to force the landlord to put things right; a low number means fewer or less serious confirmed failures.
| name | ho_orders_made |
|---|---|
| dataset | 09-ombudsman-lgsco |
| kind | extracted |
| type | count |
| unit | orders/year |
| grain | landlord-year |
| role | outcome |
| source | data/housing-ombudsman/Tables-for-landlords-with-individual-performance-reports-2024-25.xlsx, sheet `Table 1`, column `Orders Made` |
| period | 2024-25 |
| missingness | Table rows exist only for landlords with 5+ findings in 2024-25 — treat absence as missing, not zero. Join to LGSCO/TSM data is by landlord name and lossy (ALMO/association names don't match council names). |
| score_note | Mandatory-remedy volume — a solid severity outcome, though volume-confounded. |
| peer_group | registered landlords (RSH-regulated, 1,000+ homes) — not yet scored on the leaderboard |
Binding orders the ombudsman imposed on the landlord. Unlike recommendations, these are mandatory remedies, so volume tracks both failure frequency and severity.