Severe maladministration is the harshest verdict the independent housing watchdog can reach — reserved for cases where a landlord's failure caused real harm to a resident. This counts those verdicts against the landlord in a year. Even one is a serious red flag; zero is the norm for most landlords, so any high count marks an organisation that badly failed the people it houses.
| name | ho_severe_maladministration |
|---|---|
| dataset | 09-ombudsman-lgsco |
| kind | extracted |
| type | count |
| unit | findings/year |
| grain | landlord-year |
| role | outcome |
| source | data/housing-ombudsman/Tables-for-landlords-with-individual-performance-reports-2024-25.xlsx, sheet `Table 1`, column `Severe Maladministration` |
| period | 2024-25 |
| missingness | Table rows exist only for landlords with 5+ findings in 2024-25 — treat absence as missing, not zero. Join to LGSCO/TSM data is by landlord name and lossy (ALMO/association names don't match council names). |
| score_note | Rare, high-signal gravest-tier count — the sharpest HO severity marker. |
| peer_group | registered landlords (RSH-regulated, 1,000+ homes) — not yet scored on the leaderboard |
Count of findings at the gravest outcome tier, severe maladministration. Rare and high-signal — a direct marker of serious failure toward residents.