Of all the complaints residents escalated about the council, this counts how many the independent watchdog investigated in detail — the only cases that can end in a formal fault verdict. It matters mostly as context: a council's uphold rate is computed from these cases, so if this number is tiny (say two investigations), a scary-looking 100% uphold rate means very little.
| name | lgsco_investigated |
|---|---|
| dataset | 09-ombudsman-lgsco |
| kind | constructed |
| type | count |
| unit | investigations/year |
| grain | council-year |
| role | denominator |
| source | `Not Upheld` + `Upheld` (lgsco file 2) |
| period | 2023-24 and 2024-25 editions |
| missingness | Rows exist only for councils in scope of LGSCO; `Upheld decisions per 100,000 residents` and rate columns are blank for zero-decision councils. Percent columns in file 2 are strings like `67%`. Join to Housing Ombudsman data is by name and lossy (ALMO/association names don't match council names). |
| score_note | Denominator for the uphold rate; volume, not a fault signal. |
| peer_group | council class (district / county / unitary / metropolitan / London) — not yet scored on the leaderboard |
Number of detailed investigations — the denominator behind the uphold rate. Needed to judge how volatile a council's uphold rate is: a 100% rate on 2 investigations means little.