The watchdog groups councils with similar peers (other district councils, other counties, and so on) and publishes the average rate at which complaints are upheld across that group. This is that benchmark for this council's group. It matters because fault rates vary naturally by council type — this number is the fair yardstick against which the council's own uphold rate should be judged, rather than a performance score in itself.
| name | lgsco_uphold_rate_similar_avg |
|---|---|
| dataset | 09-ombudsman-lgsco |
| kind | extracted |
| type | percentage |
| unit | % |
| grain | council-year |
| role | feature |
| source | data/lgsco/2-Complaints-Decided-{yy}-{yy}.csv, column `Average uphold rate (%) of similar authorities ` (note trailing space in header) |
| period | 2023-24 and 2024-25 editions |
| missingness | Rows exist only for councils in scope of LGSCO; `Upheld decisions per 100,000 residents` and rate columns are blank for zero-decision councils. Percent columns in file 2 are strings like `67%`. Join to Housing Ombudsman data is by name and lossy (ALMO/association names don't match council names). |
| score_note | Comparator-group benchmark, not the council's own performance; only useful as a reference input. |
| peer_group | council class (district / county / unitary / metropolitan / London) — not yet scored on the leaderboard |
The LGSCO's benchmark uphold rate for the council's comparator group of similar authorities. Used as the reference point for judging whether a council's own uphold rate is high or low for its type.